Therefore, we will do everything in our power to assure that your package arrives safely.
However, on the rare occasion that you have an issue with your order, please accept our apologies and we will resolve it as soon as possible.
Please find the following returns procedure:
1) What happen if I found the items I received were incorrect?
In the event of missing or incorrect goods received, please contact us within 3 working days of the delivery.
Kindly attach a picture of the incorrect item in your message.
Please keep the items to be unused, unopened & undamaged until we resolve the issue(s).
2) What if my item is damaged in transit?
In the event an item damage before it reaches your hand, we will process your replacement order.
Please contact us within 3 working days of the delivery and attached a picture of the defect item in your message.
We will either arrange for a replacement of the item or refund the price to you.
* Please note that we have the rights to consider eligibility for a re-ship of an item or process refund on a case-by-case basis.